At Pollo Tropical I used to be drive thru cashier and most times also the order taker. This meant dealing with with so many different kinds of customers some good, some bad, most just generally difficult.
So this one day I'm doing drive thru by myself I don't remember it being so bad of a day so it was alright. I take this guys order and then he gets to the window. I repeat the order and give him the total, which was something like $22.22. He pulls out his wallet, goes through a wad of cash, and hands me some bills. He didn't hand me any coins but I don't think anything of it because obviously he just gave me $23, right?
Wrong. He gave me exactly $22. So I lean out the window thinking he misheard me, because well that happens sometimes, and say "Sir I'm sorry it was $22.22. Do you maybe have twenty two cents? Or another dollar?" Instead of reaching back into his wallet though he looks at me like "are you fucking serious?" Then he motions for me to give him his money back and looks at his wife as if to say "watch this".
He hands me a hundred dollar bill and i make the change without a second thought. It was far enough into my shift that I knew I had change so it wasn't really a big deal. When I turn back to the window to give him the reciept and change he looks at me smugly and says "See what happens? Because you had to go and ask me for the twenty two cents I made you change a hundred dollar bill."
So of course I smiled at him and replied "That's okay sir. Now you have change for next time you need twenty two cents." The look on his face was priceless. It was definitely one of my better moments dealing with customers.
Hope you guys enjoyed! And remember when dealing with customers keep your chin up and your wits sharp!